Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Sun Bingo, we're committed to promoting responsible gaming. Gambling should be treated as entertainment—a form of fun with money you can afford to lose. It is never a reliable way to earn money or solve financial problems.
We encourage all our players to gamble within their means and to take regular breaks. If you feel your gaming is becoming a concern, please seek help immediately.
Age Verification
Sun Bingo is exclusively for players aged 18 years and over (or the legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not register or attempt to play. Gambling by underage individuals is illegal and harmful.
Warning Signs of Problem Gambling
Be aware of these common warning signs that your gaming may be becoming a problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from friends, family, or colleagues
- Neglecting work, education, or personal relationships due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or getting into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to cut back or stop gambling
- Lying about the amount of money spent on gambling
- Feeling anxious or uncomfortable when not gambling
If you recognise any of these signs in yourself or someone you know, please seek support immediately.
Self-Help Tools & Controls
Sun Bingo provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive reminders during your gaming session to help you stay aware of time and money spent
- Time-Out: Take a temporary break from your account for a period you choose (hours, days, or weeks)
- Self-Exclusion: Exclude yourself from your Sun Bingo account for an extended period (6 months or longer)
To use any of these tools, please visit your account settings or contact our customer support team. We are here to help you gamble responsibly.
Get Help – Support Organizations
If you're struggling with problem gambling, professional support is available and confidential. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free counselling, support, and information | www.gamcare.org.uk
- GamStop – National self-exclusion scheme for online gambling | www.gamstop.co.uk
- National Problem Gambling Clinic – Specialist NHS treatment service
- Gamblers Anonymous – Support meetings and peer support
Other Regions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and counselling on problem gambling
All support services are confidential and free of charge.
Need Help? Take Action Today
If you or someone you know is struggling with problem gambling, please don't hesitate to reach out for help. There is no shame in seeking support, and professional assistance is available 24/7.
Your wellbeing is our priority. Contact GamCare, GamStop, or another support organisation listed above to speak with a trained counsellor who can provide confidential guidance and support.
Remember: gambling should only ever be entertainment. If it's causing you harm, help is just a phone call or click away.